You’re stalled. You’ve been in the same role for two years. You’re good at what you do, but something’s missing. Growth. Direction. A sense that you’re moving forward. The problem? Most people set career goals the wrong way. They write vague aspirations: “Get promoted.” “Make more money.” “Be happier at work.” Then they wonder why ... Read more

Relationships ARE your job. Build them or fail. Why Relationships Matter Managers with strong relationships see 30% better performance. People work harder for people they trust. 5 Ways to Build Relationships Common Mistakes The Impact Teams with strong relationships have 40% lower turnover. They collaborate better. They communicate more openly. Relationships aren’t soft. They’re foundational. ... Read more

Your team’s scattered across different time zones. You’re managing people you rarely see in person. And suddenly, that casual hallway conversation that used to solve everything? Gone. Remote work communication is a different beast. Without the visual cues, the spontaneous check-ins, the quick clarifications in person—misunderstandings multiply. Emails get misinterpreted. Messages sit in inboxes unread. ... Read more

Team conflict is inevitable. How you handle it determines everything. Most managers avoid conflicts until they explode. That’s expensive. Here’s how to address conflicts early, fairly, and effectively. Why Conflict Matters Unresolved conflict tanks engagement and productivity. But addressed well, it can strengthen teams. The 5-Step Conflict Resolution Framework Step 1: Acknowledge Don’t ignore conflict. ... Read more

You see someone on your team making a mistake. Big one. Your instinct? Point it out immediately. But wait—there’s a right way and a wrong way to do this, and getting it wrong could cost you their engagement, their loyalty, and their performance. I’ve been on both sides of this conversation. I’ve received criticism that ... Read more

You want your team to feel valued. Most managers do. But there’s a difference between wanting it and creating it. A culture where people feel valued doesn’t happen by accident. It requires intentional systems, consistent actions, and genuine commitment. Here’s exactly how to build it. Why Feeling Valued Matters Employees who feel valued are 2.7x ... Read more

Dreading that conversation with a colleague? Your stomach’s already in knots. But here’s the thing—avoiding it won’t make it disappear. In fact, it usually makes things worse. I’ve had plenty of difficult conversations go sideways, and I’ve learned exactly what NOT to do. More importantly, I’ve figured out the approach that actually works: one that ... Read more

Recognition isn’t a nice-to-have. It’s neurochemistry. When someone recognizes your work, your brain releases dopamine. This chemical creates motivation, focus, and satisfaction. It’s literally addictive in a healthy way. But most companies skip recognition and wonder why employees leave. The Neuroscience of Recognition Research from Oxford found that recognized employees are 63% more productive. Why? ... Read more

You’ve sat through meetings that should have been emails. We all have. Someone’s talking. It’s tangentially related to the topic. Time’s bleeding away. Now imagine you’re the one running the meeting. Are you making people’s time worth it? Meeting leaders set the tone for workplace culture. Effective meetings build momentum. Ineffective ones kill morale and ... Read more

Ever hit send on an appraisal email and immediately regretted it? Yeah, we’ve all been there. The thing is, appraisal emails are do-or-die moments at work. One wrong word, and your employee feels undervalued. One perfectly crafted message, and they’re motivated for months. I’m going to share exactly how I’ve crafted appraisal emails that have ... Read more